Preparation List

Before We Start

To complete your onboarding smoothly, please ensure you have the following 3 documents ready to upload (PDF or clear photos):

  • Recent Proof of Address (Within 3 months)
  • Valid DBS Certificate
  • Public Liability Insurance
Identity Verification

Basic Identity

Tell us who you are and where you operate. We verify every Handler before they go live on the platform.

⚠️ Please DO NOT enter the leading '0' (e.g., enter 7123456789 instead of 07123456789). The system will auto-format this for WhatsApp.

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By continuing, you consent to PAPEPO processing your personal data for identity verification and handler onboarding in accordance with UK GDPR. Your documents are stored securely and reviewed only by our compliance team.

Logistics Setup

Logistics & Area

Tell us how you'll get around and which areas you want to cover.

Tell us the postcode district you'd like to cover. We'll prioritize contacting you when we launch there!
Select all the postcode districts you are willing to work in.
Service Standards

Service Standards

Every PAPEPO Handler operates to the same vet-grade benchmark. No shortcuts, no exceptions.

Vet-grade standards apply. You must leave zero visible waste behind and strictly use PAPEPO-approved equipment:
  • Biodegradable Waste Bags: Heavy-duty and leak-proof.
  • Pet-Safe Disinfectant: Veterinary standard (kills 99.9% of bacteria) to sanitise tools between gardens.
  • Enzymatic Cleaner: Pro-bacteria cleaning power for stain and odour removal.
  • Bin Odour Neutraliser: Keep bins smelling fresh.
Customers expect clinical-level consistency on every visit.
Materials
Independent Contractor Agreements

The Independent Contractor Agreements

Please review and agree to our core operating principles.

  • Platform Liability & Execution
  • Platform Ownership & Reallocation
  • Right of Substitution
  • Absolute Freedom of Work
  • Final Self-Employed Declaration
  • Future VAT & Pricing Adjustments
  • Platform Fee Modification
  • Payment Gateway Processing Fees
Platform Liability & Execution

01. Platform Liability & Execution

PAPEPO is a technology matching platform. While PAPEPO sets strict service guidelines and bio-security standards, you (the contractor) are solely liable for the physical execution of the service and any risks involved.

Platform Ownership

02. Platform Ownership & Reallocation

The Platform holds absolute ownership over all customer accounts, subscription data, and routing slots. Handlers are strictly prohibited from claiming exclusive rights to any specific customer or route. PAPEPO reserves the right to reallocate, modify, or remove any route at its sole discretion.

Right of Substitution

03. Right of Substitution

After accepting a route, you have the right to assign a substitute (e.g., a friend, employee, or another registered PAPEPO Handler) to fulfill the job on your behalf. The platform only requires the service specification to be met and does not restrict the work to be done personally by you.

Absolute Freedom of Work

04. Absolute Freedom of Work

You have absolute freedom to log on, log off, accept or reject jobs at any time. The platform enforces no minimum hours, no penalty mechanisms for rejected work, and does not restrict you from working for competitor platforms or private clients.

Self-Employed Declaration

05. Final Self-Employed Declaration

I confirm that I am registering as an Independent Contractor (Self-employed). I understand that I am responsible for my own taxes (HMRC), National Insurance, self-provided equipment, and Public Liability Insurance. PAPEPO provides platform matching services only and does not establish an employer-employee relationship.

Future VAT

06. Future VAT & Pricing Adjustments

I acknowledge that if PAPEPO becomes legally required to register for UK VAT, standard VAT will be added to the customer's gross bill. Because the platform operates on a minimal-margin model to support handlers, PAPEPO cannot absorb this tax. I accept that this necessary price increase will be passed to the customer, which carries an inherent risk of client churn or cancellation.

Platform Fee Modification

07. Platform Fee Modification

I understand that the current PAPEPO Platform Fee of £1.00 per visit is a highly subsidized introductory rate designed to support small business handlers. PAPEPO reserves the right to review and adjust this platform fee in the future with prior notice to sustain ongoing technical and operational costs.

Payment Gateway Fees

08. Payment Gateway Processing Fees

I agree that all third-party payment gateway fees incurred via Stripe—including but not limited to card processing fees, payout transfer fees, and refund fees—are my sole responsibility. These fees will be automatically deducted from my gross earnings prior to payout via Stripe Connect.

Final Agreement Signature

Independent Contractor Agreement

Please review your declaration. Digital signature is required to submit your application for platform review.

Contractor Name:
Registered Zones:
Transport Mode:
Platform Terms: 9/9 Approved
01. Platform Liability & Execution AGREED
PAPEPO is a technology matching platform. While PAPEPO sets strict service guidelines and bio-security standards, you (the contractor) are solely liable for the physical execution of the service and any risks involved.
02. Platform Ownership & Reallocation AGREED
The Platform holds absolute ownership over all customer accounts, subscription data, and routing slots. Handlers are strictly prohibited from claiming exclusive rights to any specific customer or route. PAPEPO reserves the right to reallocate, modify, or remove any route at its sole discretion.
03. Right of Substitution AGREED
After accepting a route, you have the right to assign a substitute (e.g., a friend, employee, or another registered PAPEPO Handler) to fulfill the job on your behalf. The platform only requires the service specification to be met and does not restrict the work to be done personally by you.
04. Absolute Freedom of Work AGREED
You have absolute freedom to log on, log off, accept or reject jobs at any time. The platform enforces no minimum hours, no penalty mechanisms for rejected work, and does not restrict you from working for competitor platforms or private clients.
05. Final Self-Employed Declaration AGREED
I confirm that I am registering as an Independent Contractor (Self-employed). I understand that I am responsible for my own taxes (HMRC), National Insurance, self-provided equipment, and Public Liability Insurance. PAPEPO provides platform matching services only and does not establish an employer-employee relationship.
06. Future VAT & Pricing Adjustments AGREED
I acknowledge that if PAPEPO becomes legally required to register for UK VAT, standard VAT will be added to the customer's gross bill. Because the platform operates on a minimal-margin model to support handlers, PAPEPO cannot absorb this tax. I accept that this necessary price increase will be passed to the customer, which carries an inherent risk of client churn or cancellation.
07. Platform Fee Modification AGREED
I understand that the current PAPEPO Platform Fee of £1.00 per visit is a highly subsidized introductory rate designed to support small business handlers. PAPEPO reserves the right to review and adjust this platform fee in the future with prior notice to sustain ongoing technical and operational costs.
08. Payment Gateway Processing Fees AGREED
I agree that all third-party payment gateway fees incurred via Stripe—including but not limited to card processing fees, payout transfer fees, and refund fees—are my sole responsibility. These fees will be automatically deducted from my gross earnings prior to payout via Stripe Connect.
09. Service Standards AGREED
I commit to maintaining PAPEPO's vet-grade standards. This includes using approved scooping techniques, double-bagging all waste, sanitising tools between gardens, and applying Bin Odour Neutraliser. I understand that clinical-level consistency is required on every visit.
Pending Platform Approval
Your Name
Contractor Signature
PAPEPO Validation
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