We’re Here to Help
At PAPEPO, we believe in real, human support. Whether you have a question about your subscription, need to update your access instructions, or want to report an issue, our team is ready to assist you.
Email Support:
For general inquiries, billing questions, or account management:
📧 support@papepo.co.uk
(We aim to respond to all emails within 24 hours during standard business days).
Operating Hours:
Our support team operates Monday through Friday, 9:00 AM to 5:00 PM.
Note: Handlers operate on their specific scheduled routes regardless of office hours, but administrative support is handled during these times.
Need to skip a visit?
You don’t need to contact support to skip a visit! Simply log in to your Customer Dashboard and use the “Skip Visit” feature before 5:00 PM the day before your scheduled route.
Commercial Inquiries
If you are a property manager, letting agent, or business owner looking for custom dog waste removal solutions, please drop us a message below or email us directly at info@papepo.co.uk. Our team will get back to you with a bespoke quote.